Dear ICQEM20 Attendee,

Thank you for attending the 4th International Conference on Quality Engineering and Management, this time, due to the current worldwide situation caused by COVID-19, was organized online. The ICQEM20 was a great event as the previous ones! More than 100 presentation proposals have been submitted. Proposals accepted corresponded to authors from all around the world, with more than 20 countries represented at this level.

This conference is an international forum to present and discuss the progresses in the Quality Management, Quality Engineering and Organizational Excellence fields, providing a unique opportunity to share the latest insights of academic and industrial research and applications on Quality and Organizational Excellence.

I hope you enjoyed it!  

See you in 2022 for the 5th International Conference on Quality Engineering and Management!

Paulo Sampaio, Conference Chair

Conference Co-founders 
Paulo Sampaio, University of Minho
António Ramos Pires, Polytechnic Institute of Setúbal
Frederic Marimon, International University of Catalunya
Marti Casadesús, University of Girona
Pedro Saraiva, University of Coimbra